Factory Verification: Questions That Go Beyond a Showroom Visit

Factory verification should address the supplier's ability to perform your specific order. An impressive showroom or busy production floor does not establish that the company makes the quoted product, controls the relevant process or will be the contractual seller. Begin with the relationship between the quotation and the operation you are assessing.

Map the production route

Ask which stages are carried out on site and which are subcontracted. Identify where critical finishes, machining or assembly occur. Request evidence relevant to the proposed product rather than accepting unrelated examples as proof of capability.

Check the commercial identities

Compare the company named in the offer, contract and payment instructions. Where these differ, obtain a clear written explanation and appropriate verification before payment. Do not rely on a single message announcing a changed bank account; confirm through a previously established independent channel.

Review practical capability

• Experience with the specified construction and finish.
• Available equipment and responsible production personnel.
• Traceability of incoming materials and finished goods.
• Handling of nonconforming work and subcontracted stages.

A visit or verification report is a snapshot, not a guarantee of future performance. Use its findings to decide what needs stronger specification, sampling, supervision or contractual clarification. Keep the assessment proportionate to the value and consequences of the intended purchase.